RETURNS & REFUNDS
We strive to provide you with the best quality products you can find on the island. If you are unsatisfied with an order placed through www.thehobbyistscorner.com, then you may request a refund within 30 days of purchase.
To request a refund on stock products, send an email to info@thehobbyistscorner.com. Include your invoice number in the subject line and a brief message as to why you are requesting a refund.
To be eligible for a refund on stock products, i.e., yarn, crochet kits, hooks, etc., the product/products must be in the same condition that you received them and undamaged in any way. You will have 7 days to return the product/products to us after requesting a refund to receive your refund. You will be refunded to the original payment method you used during the purchase. For debit/credit card payments, please allow up to 72 hours for the refund to appear on your statement/bank account. If we discover that the product/products are damaged in any way, or you have requested a refund after 30 days of purchase, you will not be eligible for a refund.
All handmade items are non-refundable and cannot be returned. We apologize for any inconvenience caused by this.
To ensure customer satisfaction, handmade products are made to order with you in mind, precisely the way you envision it. This is why these products are non-refundable and cannot be returned. Before placing an order for a handmade product, we kindly ask that you are sure of your choices, i.e. color, style, size, etc.
**HANDMADE CLOTHING - If you are unsatisfied with your handmade clothing item, i.e. it doesn't fit, it isn't long enough, etc. We will allow for up to 2 alterations free of charge. Any additional alterations will cost $10 each.
If anything is unclear, or you have any more questions regarding our Return & Refund Policy, please do not hesitate to contact us via any of the methods found in our footer at the bottom of each page. We are happy and here to help!
DELIVERY & PICKUP
We're happy to offer delivery to our valued customers free of charge on any order equal to $50 or more. For orders under $50, there will be a $5 delivery charge added to your invoice. You also have the option to pick up your order once it is ready. Place your order and wait to receive confirmation via e-mail. Once your order has been confirmed you will be notified via your preferred contact method on the status of your order and estimated delivery date or pickup time.
Completion of orders may vary due to the volume of orders placed. We will do our best to ensure your order is ready in a timely manner.
Orders received on Sundays and holidays, will be processed on the following business day.
